Introduction
Welcome to Inner Gateway Counselling (“we”, “our”, “us”, or “the Site”).
Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://innergatewaycounselling.com or use our counselling services. Please read this policy carefully.
By using our site or services, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
We may collect the following types of information:
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Personal Information: Your name, email address, phone number, address, and other details you voluntarily provide (e.g., when booking appointments or contacting us).
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Usage Data: Information such as IP address, browser type, operating system, pages visited, session duration, and referral sources.
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Cookies & Tracking Technologies: We may use cookies, analytics tools, and similar technologies to enhance your browsing experience.
3. How We Use Your Information
We may use the collected information for purposes such as:
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Providing and managing counselling sessions or related services
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Responding to your inquiries and appointment requests
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Improving our website and services
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Sending updates, newsletters, or promotional messages (only if you consent)
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Fulfilling legal and regulatory obligations
4. Sharing of Information
We do not sell your personal information. However, we may share it in limited situations:
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Service Providers: With trusted third parties (e.g., hosting, analytics, email delivery) who assist us in operating the website.
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Legal Compliance: To comply with applicable laws, court orders, or legal processes.
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Business Transfers: In case of merger, acquisition, or transfer of assets.
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With Your Consent: When you give us explicit permission.
5. Cookies and Analytics
We use cookies to:
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Enable essential site functions
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Analyze website traffic and performance
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Personalize your user experience
You can choose to disable cookies via your browser settings, though some features of the site may not function properly as a result.
6. Data Security
We take reasonable technical and organizational measures to protect your information from unauthorized access, alteration, or destruction. However, please note that no method of transmission over the Internet is 100% secure.
7. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected or as required by law.
8. Your Rights
Depending on your location, you may have the right to:
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Access and review your personal data
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Request correction or deletion of your data
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Withdraw consent for marketing communications
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Restrict or object to data processing
To exercise these rights, please contact us at the email below.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such external sites. We encourage you to review their privacy policies.
10. Updates to This Policy
We may update this Privacy Policy periodically. Any changes will be reflected on this page with a new “Last Updated” date. Continued use of our site after changes indicates acceptance of the updated policy.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
📧 Email: Email@innergatewaycounselling.com